Xingheying Media Limited

1. Controller and scope

This Privacy Policy explains how Xingheying Media Limited collects, uses, discloses, stores, and protects information when users access Dramelo and related support services. If you do not agree with this policy, please do not use Dramelo.

2. Information we collect

• Account and support information you choose to provide, such as email address and messages sent to customer support.
• Device, app, usage, diagnostics, approximate region, language, advertising identifier where permitted, and crash data used to operate, secure, improve, and monetize the service.
• Purchase or subscription confirmation records from app stores. We do not collect full payment card numbers.
• Viewing, search, favorite, and interaction data used to recommend short-form drama content and maintain user preferences.

3. How we use information

We use information to provide and maintain the app, personalize content recommendations, process support requests, detect misuse, improve performance, comply with legal obligations, and support advertising measurement and monetization where permitted by user choices, device settings, and applicable law.

4. Sharing and third-party services

We do not sell personal information. We may share limited information with service providers, app stores, analytics providers, cloud hosting providers, advertising partners, professional advisors, and legal authorities when necessary for the purposes described in this policy.

5. User choices and rights

Users may contact us to request access, correction, deletion, restriction, or other privacy rights available under applicable law. Users can also reset or limit advertising identifiers through device settings where supported.

6. Children and age limits

Dramelo is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, please contact us so we can take appropriate action.

7. Retention, security, and changes

We retain information only as long as needed for service, security, legal, accounting, and dispute-resolution purposes. We use reasonable safeguards to protect information, but no internet service can guarantee absolute security. We may update this policy by posting a new version on this website.